ScoopSense Customer & Tenant Feedback
An effortless experience for you - and everyone involved
Keep your finger on the pulse of everyone's satisfaction levels with an integrated feedback tool
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Know everyone's mall experience
Attracting customers to your mall is only half the battle - understanding their shopping experience is key. But collecting and analysing feedback can be a challenge when you have so many visitors coming and going each day. That's where our feedback system comes in. Our technology digitizes the feedback process, making it easy for customers and retailers both to share their thoughts with just a tap on the screen.
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Leverage analytics to improve
Don't waste your team's valuable time sorting through customer feedback manually. Our automated tools store and analyse data to generate comprehensive reports, including Customer Satisfaction Index (CSI) and Retailer Satisfaction Index (RSI) scores. With this data, you can gain insight into your mall's performance to improve the shopping experience for everyone.
The data speaks louder than words
Our solutions automate your tasks 24/7 - empowering your team to work smarter, not harder.
Get a Free Trial90%
Decrease in Data collection efforts
80%
Decrease in Data collection efforts
100+
Man-days saved every year
